Sometimes the only way a business can reach its goals is to bring about fundamental changes rooted in new employee mind-sets. But employees will alter their mind-sets only if they see the point of the change and agree with it. It is never enough to simply tell them that they have to do things differently. We help clients think through their change "story” and explain it to all of the people involved in making change happen. Because it’s only change that is done with employees, not to them, that lasts.